Business Analyst – Insurance & QA

Key Responsibilities

• Lead end-to-end requirements gathering, analysis, documentation and stakeholder sign-off for insurance applications.

• Translate complex business requirements into functional specifications, JIRA user stories and acceptance criteria.

• Act as the key liaison between Business, Product, Agency, Finance, Compliance, Legal and Technology teams.

• Lead SIT, UAT and functional testing activities including test planning, execution, defect tracking and closure.

• Review test scenarios, test evidence and results to ensure complete business requirement coverage.

• Support product onboarding and enhancements across UI, API and SQL-based applications.

• Conduct user walkthroughs, sprint demos and requirement clarification sessions.

• Manage requirements and testing deliverables across multiple releases and SDLC phases.

• Support regulatory and insurance-related enhancements, including CRS/FATCA initiatives.

• Prepare functional documentation, KT materials and process documentation for production releases.

• Analyse production issues, coordinate resolution and provide post-implementation support.

Mandatory Requirements

• Minimum 8 years of relevant experience in Business Analysis, QA/UAT or Business & QA Analyst roles.

• Strong Insurance / Financial Services domain experience is mandatory.

• Proven experience in requirements gathering, stakeholder management and functional analysis.

• Strong hands-on experience in SIT, UAT, functional testing and defect management.

• Mandatory experience with JIRA and SQL.

• Experience working across Agile and Waterfall SDLC environments.

• Strong experience preparing BRD/FRD, user stories, acceptance criteria, test scenarios and functional documentation.

• Experience coordinating with multiple business and technology stakeholders.

• Good understanding of Life Insurance / P&C Insurance processes and products.

• Strong communication, documentation and presentation skills.

• Candidates without relevant Insurance domain + Business Analysis/QA experience will not be considered.

Preferred

• FLMI, AINS, LOMA or equivalent insurance certification.

• Experience with CRS/FATCA or other regulatory projects.

• Experience with API validation and SQL-based data verification.

• Experience supporting large-scale insurance product implementations or migrations.