End User Computing Support (EUC) Engineer

Job Responsibilities

• Provide onsite desktop and laptop technical support.

• Troubleshoot Windows, Microsoft Office/M365 and hardwareissues.

• Support printers, peripherals and meeting-room equipment.

• Install, configure and relocate computers and software.

• Handle IT incidents and service requests.

• Troubleshoot basic network connectivity issues and escalate when required.

• Support software patching, updates and upgrades.

• Support Microsoft Intune/ Entra and endpoint management.

• Perform asset management and software checks.

• Coordinate with vendors and internal IT teams for issue resolution.

• Maintain basic technical documentation.

Requirements

• Diploma/Degree in IT, Computer Science or related field.

• Desktop/EUC/IT support experience.

• Good knowledge of Windows and Microsoft 365.

• Experience with desktop/laptop hardware and printers.

• Knowledge of Intune/Entra, patching and endpoint management.

• Good troubleshooting and communication skills.

• ITIL, Microsoft or CompTIA certification is an advantage.

• Willing to work onsite and shifts at Clementi Campus.