Cybersecurity Operations Engineer

Job Description ·      We are looking for a Cybersecurity Operations Engineer to support the day-to-day operation, monitoring, troubleshooting, and maintenance of enterprise security technologies. ·      The role will work closely with internal IT and cybersecurity teams as well as technology vendors to ensure security platforms remain operational, compliant, and effective. ·      The successful candidate will have hands-on experience in security operations and familiarity with cloud-native security, database security, vulnerability management, and network fundamentals. Key Responsibilities ·      Incident Management: o   Monitor and respond to security technology alerts and reported incidents. Investigate issues and escalate incidents or problems to relevant technical teams or technology vendors within the required service levels. ·      Troubleshooting & Technical Support: o   Provide operational support for security solutions, troubleshoot product-specific technical issues, and coordinate with internal teams and external vendors through to resolution. ·      Patch Management: o   Plan, coordinate, and implement regular security updates and patches to address vulnerabilities and maintain system compliance. ·      Service & Change Requests: o   Handle Change Requests (CRs), Service Requests (SRs), and other operational queries in accordance with established procedures and service levels. ·      System Monitoring: o   Perform continuous monitoring and regular health checks of security systems to identify issues and ensure operational effectiveness. ·      Security Operations: o   Support the administration and operation of security technologies, including cloud-native application security, database security, and vulnerability management platforms. ·      Collaboration & Reporting: o   Work closely with IT and cybersecurity teams on incident management, operational reporting, technical investigations, and continuous improvement initiatives. ·      Proactive Security: o   Keep up to date with emerging cybersecurity technologies, vulnerabilities, and industry practices, and contribute to initiatives that strengthen the overall security posture. ·      Documentation & Compliance: o   Maintain accurate technical documentation, operational procedures, troubleshooting guides, and security-related records. o   Ensure activities follow established security standards and processes. Minimum Requirements ·      Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related discipline. ·      2–5 years of experience in IT, cybersecurity, security operations, or a related technical role. ·      Hands-on knowledge or operational experience with ·      Cloud-Native Application Protection Platforms (CNAPP) and container security. ·      Experience with **Aqua Security (AquaSec)** or similar cloud-native/container security technologies is an advantage. ·       Knowledge of database security technologies and database schemas/architecture. ·       Experience with **Imperva Database Activity Monitoring (DAM)** or similar database security solutions is an advantage. ·      * Experience with vulnerability management platforms and continuous security monitoring. ·      * Knowledge of **Tenable Vulnerability Management (Tenable VMS)** or similar vulnerability management solutions is an advantage. ·      * Fundamental knowledge of IP networking, including **TCP/IP, routing, and related networking concepts**. * **CCNA certification** or equivalent networking knowledge is an advantage. ·      * Strong analytical, troubleshooting, and problem-solving skills. ·       * Good communication and interpersonal skills. ·      * Ability to work effectively with internal technical teams and external technology vendors. ·      * Strong attention to detail and ability to work within defined service levels and operational procedures. ·      Cybersecurity Operations ·      Incident & Problem Management ·      CNAPP / Cloud Security ·      Container Security ·      Aqua Security ·      Database Security ·      Imperva DAM ·      Vulnerability Management ·      Tenable VMS ·      TCP/IP & Networking ·       Security Monitoring ·      Patch Management ·      Change & Service Request Management ·      Security Documentation & Compliance