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Shoes Category Lead, Fashion Non Apparel (Philippines E-Commerce)
Taguig
RegularCommerce opsJob Description
This team helps fashion marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!
In this role you will be responsible for delivering impact on the growth of merchants, by acquiring and helping the sellers to succeed on the platform, as well as delivering the best customer experience by providing the best service.
Responsibilities:
- Acquire and incubate both brands and big marketplace sellers that contribute high GMV share to the total category
- Build and maintain relationships with brands and sellers, negotiate, and secure best deals based on campaign or seasonality
- Craft strategies for managed brands and sellers that can help them grow their sales on our e-Commerce platform
- Create opportunities for growth for managed brands and sellers, such as brand days, campaigns, price competitiveness, livestream etc.
- Maintain service quality standards provided by sellers, such as low cancellation and return rate, shipping LT, and other components; to increase conversion rate and customer satisfaction
- Additional assignment as POC for certain ad hoc projects, subjected to business needs of the cluster
Qualifications Minimum Qualification(s)
- Bachelor's Degree or above
- Excellent interpersonal and negotiation skills
- Attention to detail, affinity with numbers, logical thinking and problem-solving skills
- Proficient in Excel and PowerPoint
Preferred Qualification(s)
- Direct experience with sports bands is preferred
- Experience with content strategy, specifically on livestream, is preferred
- A good team player, fast learner and open to changes
- Strong connections with brands and big sellers are preferred