Senior Digital Product Manager (Bank)

The Opportunity • Opportunity to work for one of the leading financial service providers and top banks • Great exposure to learn about banking products and services domain • Location at Changi Business Park • 12months contract

Responsibilities

1. Develop Retail Product Proposition:  Partner with Product to formulate sound product proposition that appeals to customers  Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

1. Design Customer Journey with data in mind:  Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints  Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience  Study customer profile, segment & transactional behaviours. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

1. Take charge in Online Channel Share:  Develop ideas to grow online acquisition channel share by leveraging on our digital platforms  Analyse and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption  Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

1. Drive retail banking initiatives in the personal investing space:  Lead/coordinate the development of key digital initiatives with various stakeholders from onboarding till fulfilment.  Understand market situation and use data to propose enhancement recommendations  Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

Next Steps • Drop your resume and contact us to follow-up, or send your resume to [email protected] • Email Topic: Apply Senior Digital Product Manager • Only shortlisted candidates will be contacted

Amos Tan Jun Han EA License No: 91C2918 Personnel Registration Number: R23113385