Site Reliability Engineer (Splunk, Python, OCI, Dynatrace, RCA, Terraform, Ansible )

Responsibilities

• Manage and maintain highly available, scalable, and reliable production environments.

• Lead incident management, root cause analysis (RCA), and problem management activities to ensure service stability.

• Develop and maintain automation solutions using Python and Shell scripting to improve operational efficiency.

• Implement and enhance monitoring, logging, and observability using Splunk and other enterprise monitoring tools.

• Administer, troubleshoot, and optimize Linux servers and production infrastructure.

• Provide L2/L3 production support and resolve critical application and infrastructure issues within SLA.

• Automate infrastructure provisioning and configuration management using Infrastructure-as-Code tools.

• Collaborate with development and infrastructure teams to improve system reliability, performance, and deployment processes.

• Identify opportunities for process improvement and implement automation to reduce manual effort.

• Create and maintain operational documentation, runbooks, and best practices for production support.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 8+ years of experience in Site Reliability Engineering (SRE), Production Support, or Infrastructure Operations.

• Strong hands-on experience with Python automation and Shell scripting.

• Strong experience in Dynatrace, AppDynamics

• Hands on experience in Splunk for monitoring, log analysis, troubleshooting, and observability.

• Strong experience in administering and troubleshooting Linux environments.

• Experience in incident management, RCA, problem management, and production support for mission-critical systems.

• Experience with cloud platforms such as AWS and/or Oracle Cloud Infrastructure (OCI).

• Hands-on experience with Infrastructure-as-Code tools such as Terraform and configuration management tools like Ansible.

• Experience in SQL, and application performance tuning is preferred.

• Excellent analytical, troubleshooting, communication, and collaboration skills.