Senior Customer Enablement Engineer

Req. ID:

JR105982 Senior Customer Enablement Engineer

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

What’s Encouraged Daily:

• Serve as the primary onsite engineering interface for enabler and customer validation and qualification engagements.
• Build and sustain trusted relationships to ensure specification and test requirements are clearly understood and met.
• Align Micron test strategies and plans with joint validation expectations from key enablers and customers.
• Proactively identify and drive improvements to Micron customer validation and qualification processes.
• Develop and deliver technical content for customer‑facing and internal presentations.
• Partner across teams to identify, assess, and mitigate customer validation and qualification risks.
• Support enabler and customer sample bring‑up, ensuring delivered solutions meet defined expectations and requirements.
• Optimize the memory SI through modifying the BIOS setting, and compile it to test.
• Lead technical debug and root cause analysis efforts, providing clear, timely communication to stakeholders and customers.
• Create and maintain customer validation reports and shared documentation repositories.
• Educate Micron development and validation teams on customer qualification processes and critical customer requirements.
• Communicate issues, risks, and insights to engineering, planning, and marketing teams to enable informed decision‑making.
• Coordinate and facilitate technical meetings, including status updates, issue reviews, and resolution discussions.
• Using AI to have better data analysis or work efficiency

How to Qualify:

• BSEE / BSCE or equivalent.
• 5+ years of experience in DRAM Product, Design, Validation, or related engineering subject areas.
• Excellent time management, problem solving, and analytical skills.
• Excellent communication and presentation skills.
• Comfortable working with and driving multi-functional teams.
• Hands-on experience with Memory Reference Code (MRC) review / integration and debug BIOS
• Capable of using Logic Analyzer and Oscope for the memory related issue
• Familiarity with x86 and/or ARM platforms
• Experience with memory initialization, training, bring‑up, or debug strongly preferred

What Sets You Apart:

• A strong, dedicated personality who can work as an advocate for enabler & customer validation needs with the internal engineering & business teams.
• Able to relay technical information to and from enablers and customers, verbally and in writing, at a professional level.
• Demonstrated discernment to understand and communicate enabler & customer impacts and tradeoffs.
• Demonstrated Program Management experience a plus.
• Cloud/Hyperscale/Graphics ecosystem enabler and/or customer experience is a plus.
• Experience with Semiconductor manufacturing a plus.

Job Profile(s):

Applications Engineer 4

Relocation level: (TBD)

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• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.