Desktop Support Engineer (Roving/ 3 Rotating Shifts))

• Employment Type: 2-year contract (renewable)

• Clearance: Able to clear G50 CAT 2A security clearance

• Working Days/Hours: Able to do rotating schedule: Mon-Fri, 1) 8am-5.30pm 2) 8.30am-6pm 3) 9am-6.30pm

• Location: West Area/AMK (Roving)

• Eligibility: Singaporean ONLY

***No China handphone allowed Scope of services • Perform Asset Management of Infrastructure and Computing Devices • Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. • Work with 3rd-party vendors • Provide Training, Coaching and orienting users on how to use computer devices. • Be responsible for completing assigned tasks on time and to the satisfaction of the users. • Must be able to handle helpdesk duties.

Requirements: • Candidate must possess at least a Diploma in IT • 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices • Computing Devices Platform Supported: Windows, IOS and Android , • Professional competencies that include:

• Ability to work without supervision

• Good communication skills

• Pro-activeness and Initiative

• Ability to multitask

• Good at problem solving

• Customer service