Desktop Support Engineer (Fresh Grad with IT Cert are welcomed)

Employment Type: 2-year contract (renewable) Clearance: Able to clear MSD security clearance Working Days/Hours: Mon-Fri, 8.30 am - 6 pm Location: Kranji Eligibility: Singaporean ONLY

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT-related qualification/Diploma in IT

• Fresh candidate with related IT Cert. can be considered, but must be proficient in Microsoft Words/ Excel/ Outlook.

• 1-2 years’ experience in a similar capacity, Technical Skills, and experience supporting Computing Devices

• Computing Devices Platform Supported: Windows, iOS, and Android

• Professional competencies that include:

• Ability to work without supervision

• Good communication skills

• Pro-activeness and Initiative

• Ability to multitask

• Good at problem solving

• Customer service